Enterprise Voice
Cloud and on-premise PBX solutions with full PSTN integration, call recording, and advanced routing.
UC
Unified Communications
Connect your teams with enterprise-grade voice, video, and collaboration.
Overview
About this service
Modern organisations need more than a phone system. Unified Communications brings together voice, video conferencing, instant messaging, presence, and collaboration tools into a single, integrated platform — reducing friction, improving productivity, and enabling flexible working at scale. Connvex designs and deploys UC solutions tailored to your organisation's size, structure, and working patterns.
What's included
Key features
Video Conferencing
High-definition video collaboration with room systems, desktop clients, and mobile integration.
Team Messaging
Persistent messaging and collaboration spaces that keep teams connected across locations.
Contact Centre
Omnichannel contact centre platforms with intelligent routing, analytics, and CRM integration.
Why it matters
Benefits
- Reduce communication costs by consolidating multiple tools into one platform
- Enable seamless hybrid and remote working across your organisation
- Improve customer experience with integrated contact centre capabilities
- Scale capacity up or down as your business needs change
Delivery
Solutions we provide
- Cisco Webex — cloud collaboration and calling
- Microsoft Teams — integrated calling and collaboration
- Amazon Connect — cloud contact centre
- Cisco Unified Communications Manager
- Session Border Controllers and SIP trunking
Applications
Use cases
Multi-site organisations
Unified communications across offices, warehouses, and remote workers on a single platform.
Contact centres
Omnichannel customer engagement with intelligent routing and real-time analytics.
Hybrid workforce
Consistent communication experience whether staff are in the office, at home, or on the move.
Technology partners
Vendors
Cisco
Microsoft Teams
Cisco Webex
Amazon Connect